We can help you at any stage: from purchase of Vantage®, to implementation, to configuration and beyond!

• Pre-installation Consulting — What better place to start then having ISI advise you on, or negotiate for you your Vantage® purchasing agreement, pricing on additional licenses, modules or service agreement. We can also advise you on your networking, hardware and software needs and help you write up the specifications. We can even work with all of your vendors to give you a unified solution.
  
  
• Network Management — Working with all of your vendors and internal staff, ISI can build your network or reengineer it as your company structure changes.
  
  
• Upgrades/Data Import — Once everything is in place it is time to do the initial installation of the database; this may mean upgrades, or importing data from other sources. ISI can even consolidate data that is coming from different locations. As we go, we can train your staff to do all that is needed.
  
  
• Implementation — It's implementation time, and ISI can help. We will work with you to closely align the software with your internal procedures. Both the software and the way you do business will be reviewed and adjusted to get maximum efficiency. This is a project that every company should undertake every 3-4 years, because during that time both software and the company needs change and the company is no longer deriving maximum benefit from the software. The importance of doing this can be demonstrated by the following example: If your revenue is $10m per year, and your margin is 10%, realigning software with internal procedures can cut your costs by 2% and increase your profits by approximately $200K per year (a 20% increase in profits!), even if you do not increase sales.
  
  
• Forms — Forms (Quote/SO/PO/Packing slip, etc) are important, they can be generic or they can become your sales tool, showing that you're above the pack. Even minor layout modifications, like adding a logo, can make your business stand out. But you can go further and use each form to market your products to your current customers.
  
  
• Training — You need to know how to use the software, your IT department needs to know how to maintain it, your management needs to know how to look at the information and your secretary needs to know how to print labels. ISI can help every step of the way, we can do in class and hands on training for groups, or for individuals. We can give an overview or work through the details. Most importantly we will show you what resources are available and how to use them for your own ongoing training.
  
  
• Custom Programming/Additional Modules — Do you need a feature that is not available? Not a problem — ISI can custom program it for you. In fact there are already a number of aftermarket enhancements that we can offer you to fit your needs.
  
  
• Product Configurator — Imagine your customer calling in an order on a product that you have never made before and receiving an accurate quote, with the right volume pricing while he is still on the phone. Imagine your sales person being able to say "We can have this done in three weeks", fully realizing that most competitors would take the next two weeks to just put together a quote. Obviously, you get the sale, even if your margins are a bit higher than your competitor's. Now imagine having all the information regarding this project including a Bill of Materials and Job Traveler with specific work instructions readily available for your engineer to review instantly, saving a week's worth of time. This is the power of a Product Configurator that can be put to work for you. It generates a quote based upon rules that you make and so is able to create a quote even if you've never made that exact part before; it can update a Sales Order, Bill of Materials and the rest of the system instantly. All you have to do is order the material based on the system's suggestions and schedule the part into production. ISI can help set you apart from your competitors! Gaining a reputation for on-the-spot, accurate quotes with immediate production delivery schedules is an invaluable asset for any company — and the Product Configurator can make it happen. By investing in this development up-front you will be creating time and cost-savings in engineering/sales/customer service/production within your company — affecting the bottom line in a positive way — and gaining market share from your competitors, immediately.
  
  
• Reports/Custom Reports — You have all your information in a database, but can you tell me if the machine you bought 3 months ago is making money? Can you tell me if it produces less then expected amount of scrap? Is the problem with the machine, or with the operator? Or maybe it is the type of jobs that are scheduled to run on that machine? Maybe the problem is with the materials and you need to consider other vendors? Maybe it's your accounting or sales practices, such as collection problems that are causing you not to make the money on the new machine? To answer these and many other questions you need reports. You need reliable reports; you need reports that can give you summary, or zero in on the details. You need reports that you can run and you need reports that others can run. ISI can help in a few ways. We can give you a host of pre made reports that can be adjusted to your company needs. We can show you how to better utilize Vantage® built-in reports. We can write custom reports for you and we can train employees within your company to write high quality reports that give you the information that is relevant. Some examples of our Custom Reports.

NOTE: ISI is an independent provider of services for the Vantage® product. It has no direct support or affiliation with Epicor Software Corporation, Inc.®