We are excited to add this new support service for you.  We will be able to provide you the same services remotely that we could provide you if we were at your desk with you.  We will be able to see what you see and will work with you to provide a solution.
 
Here's how this will work: 
 1.   When you click on this link OnLineHelp, a window will open and you will be prompted to enter:

    Your Name
    Email
    Phone
    Question
 
2.  When you complete this information, your browser will be tested to make sure your workstation is ready to use this service.  You may be prompted to install the WebInteractive software.  This software tool is distributed by Linktivity, Inc. and authenticated by VeriSign.  Please visit the Linktivity website if you have any questions regarding the WebInteractive software or the Linktivity company.
 
3.  Your request will then post to our support board.
 
4.  Our support staff will monitor the support requests and open up a dialog session with you to get started.

 

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